XRM Mobile Inspections Accelerator
The XRM Mobile Inspections Accelerator is an inspections framework that helps to streamline the inspections process. The framework demonstrates how a field inspector equipped with a Windows 8 tablet can perform onsite inspection, including data entry, capturing signatures and photographic documentation. Field-collected data can sync with back-end management systems to help staff view and analyze detailed statistics, detect trends, and apply business intelligence (BI) techniques. Built on the Microsoft Dynamics 365 platform, the solution is available in both on-premises and online delivery models.Download the Windows 10 App Download the CRM Solution Download the Demo and User Guide Documentation
Streamlining field inspection processes
The XRM Mobile inspections accelerator is an extensible framework that can be customized to meet your own requirements. The accelerator takes advantage of Windows 10 capabilities for touch and handwriting recognition, as well as for its intuitive user interface. It can be used to manage and assign field inspection agents to gather data, obtain photographs, and engage with citizens and others to assess a situation. The accelerator allows field-workers to use their tablets in an online or offline mode. As a result, inspectors can sync data in near-real time to the back-office system, or they can complete their work offline until an Internet connection is available.
Simplifying field assessment
The Windows 10 interface—with its natural, fluid user-interaction—helps optimize and automate the collection of field data. Field inspectors can use the accelerator to retrieve data from their assigned cases, as well as update and add new information. The accelerator reduces reliance on paper-based systems and manual operations that lack the efficiency of an automated, end-to-end field inspection and management system. The efficiencies gained include optimizing the workflow for inspector assignments and notifications; scheduling onsite assessments; gathering and consolidating field information, including unstructured data such as pictures and videos; and syncing the data with an enterprise central management system.
Centralizing management and configuration
The accelerator’s field inspection survey form is fully integrated with Microsoft Dynamics 365 through a metadata-driven design. Back-office managers can centrally control, extend, and change the survey’s contents through Microsoft Dynamic 365 configurations. These changes are then uniformly propagated to all tablets connected to the central management system.
Using geographical mapping component
The inspections accelerator provides field inspectors with a mapping component that can instantly show the locations of their assignments and offer driving directions, so they can optimize their time and traveling route. More importantly, the back-end management system provides state-of-the-art interactive mapping capabilities so that staff can use geospatial technology to view and drill down on the details of any assessment.
XRM Mobile Inspections Accelerator Benefits
End-to-end Field Inspection Framework
The accelerator provides the building blocks to help streamline field-inspection processes and centralize management.
Extensible Accelerator Designed to be Repurposed
Because it is based on the extensible Microsoft development platform, you can tailor and extend the accelerator to serve other types of field-inspection purposes.
Cloud-based Computing Model
Since Microsoft Dynamics 365 is offered as a traditional on-premises solution as well as hosted in the cloud, customers have flexibility to choose options that meet their individual requirements.
With Microsoft Dynamics 365 multi-tenant deployment, multiple instances can run on a single server. Government agencies can provide services to smaller agencies through a shared service center, which can help reduce costs for local government.
Easy to Adopt and Learn
By taking advantage of the excellent usability and familiar interface of Microsoft products, you can drive user adoption quickly and support the solution more easily because users don’t have to learn new software.
With this accelerator, you can map inspection data points to communicate geographic information and assessment status at a glance.
Works seamlessly with Microsoft Applications
The accelerator easily interoperates with popular applications, including Microsoft Outlook, Word, Excel, and SharePoint Server.